Whether you’re remodeling a property you currently own or have recently acquired a plot of land to build upon, you may be considering a few construction options. Sure, it is possible to start the project on your own, but such undertakings can be rather overwhelming and tedious. You may be tempted to simply hire the most well-known franchise firm, but there are actually more reasons to hire local companies than the ones that are more nationally recognized. The following are three benefits of hiring local construction companies.
Local businesses make customer service their top priority. Anthony Tjan from Harvard Business Review credits the major difference in philosophy of small businesses is that they rely on human empathy and common sense. In other words, they prioritize quality over quantity. Bigger businesses lose these considerations when they make procedures and scripts for customer service, as scaling and personalization don’t often go hand-in-hand. When you handle your clients one-on-one like a local company does, you have the opportunity to care more for their experience and go the extra mile. To you, this can mean the difference between the company blaming you for their mistake or taking responsibility themselves and solving the issue for you, often free of charge.
Many smaller businesses boast direct communications as one of the top reasons for their success. They can typically be reached anytime and clients will often have a direct line of contact to those working on their projects rather than need to speak with a customer service representative. Willett Builders, Inc. from Buffalo, for example, are very proud of how much more quickly their work gets done because they don’t have as many middle men to hassle the process. “Our direct lines of communication from the shop to the field allows us to meet exact needs of things like points of connection, obstacles in the structure, space requirements, assembly requirements, and coordination requirements.” When technicians in your home can immediately contact home base, they can get the job done with little time and no hassle.
Local businesses are known to give back to their communities, be it directly or indirectly. When a local business is hired for a job, they are then assigned the task of sourcing material, products, and even labor. Small business operators tend to acquire all of this from the community itself. In fact, according to a 2010 report by Michigan State University, 52 percent of America’s laborers are employed by small businesses. Not only does that mean that local businesses are helping maintain local job stability, but the workers are also spending their wages in your community.
By opting to hire a local construction company rather than a nationally-recognized one, you are in turn encouraging a healthy local economy. This can translate to you seeing changes for yourself. Local businesses pay local taxes, which means you are also giving back even further, as this money can go to open or enhance a public library, to improve town roads, or even to maintain parks for children and families to visit.
When it comes to hiring a construction company, there are many reasons to go local. Not only will you be hiring workers who take pride in their work, but you can rest assured knowing that they will be easy to reach should you have any questions or concerns. Additionally, by placing your trust in a local business, you are also giving back to your community, and ultimately yourself. Choosing to hire local construction doesn’t just get the job done, but it gives you a better experience and helps your community prosper.